Caneel Bay Resort, Cruz Bay - Reviews, Rooms Options & Prices 2025

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About the Resort

North Shore Rd, Cruz Bay, United States Virgin Islands, 00831-0720

Caneel Bay Resort, located in Cruz Bay, United States Virgin Islands, is built on the grounds of an old sugar plantation and spans a scenic 170-acre property attached to a national park. The resort features seven distinct beaches and is renowned for its minimalistic design, where no building stands higher than a palm tree, allowing nature to be the focus. Guests are welcomed with a complimentary bottle of rum upon arrival, enhancing the distinctive experience of this resort that is one of the Caribbean's best for honeymooners.

Location

Located near Mongoose Junction, Caneel Bay Resort allows easy access to Cruz Bay and its vibrant downtown area filled with boutiques, bars, and restaurants. The resort is minutes from notable attractions such as Trunk Bay and Virgin Islands National Park, providing guests with ample exploration opportunities in a stunning natural setting. For transport, it is situated 70 km from Christiansted Harbor-SSB Seaplane Base.

Rooms

Caneel Bay Resort offers a variety of air-conditioned rooms and villas, each designed to accommodate guests comfortably. The property includes three villas on Herrick Hill, strategically located for easy access to the beach, providing guests with scenic views of the garden or sea. Rooms feature private bathrooms with shower/tub combinations, stocked closets, and amenities like mini-coolers for beach outings.

Eat & Drink

The resort boasts several dining options, including Turtle Bay Estate House, which specializes in steakhouse-inspired cuisine. Guests can enjoy a large breakfast buffet at Caneel Beach Terrace or grab casual meals at Caneel Beach Bar and Grill. The Wine Room offers a selection of 265 types of wine, making for a refined dining experience at the resort.

Leisure & Business

Caneel Bay Resort provides an array of recreational activities, including private hiking trails that weave through the Virgin Islands National Park and opportunities for snorkeling using available equipment. The resort's 'Self Centre' features yoga classes, guided meditation sessions, and wellness activities such as free hikes and stargazing, promoting rejuvenation in a natural setting.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Beach Front

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Air conditioning

room details

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King or Twin Room Ocean View

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Sea view

Balcony

Air conditioning

room details

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King Room

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Balcony

Air conditioning

room details

Check Prices

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Getting around

Explore available ways to reach your dream destination

City Centre

Cruz Bay 1.5 km

Airports

Christiansted Harbor-SSB Seaplane Base (SSB) 66.8 km

Henry E Rohlsen (stx) 71.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Relaxation

“I enjoyed the beautiful beaches that offered a serene environment for relaxation, truly enhancing my stay.” view full review

Delicious Dining

“The food at ZoZo’s was excellent, especially the fresh Papperdelle, which was a highlight of our culinary experience.” view full review

Comfortable Rooms

“The oceanfront room provided a quiet retreat, perfect for unwinding after a day of adventure.” view full review

Excellent Snorkeling

“The free snorkeling gear provided made exploring the vibrant underwater world incredibly convenient and enjoyable.” view full review

General

Free Wi-Fi
Car park
Safe deposit box
Rooms/ Facilities for disabled

Sports & Fitness

Exercise gym

Spa & Leisure

Swimming pool

Room features

Air conditioning
In-room safe
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Ironing facilities

Media

AM/FM alarm clock

Location

North Shore Rd, Cruz Bay, United States Virgin Islands, 00831-0720

Map view

North Shore Rd, Cruz Bay, United States Virgin Islands, 00831-0720

City landmarks

Mall

Mongoose Junction

2.5 km

Gallery

St. John Experience Gallery

1.2 km

Beach

Honeymoon Beach

760 m

Rte. 10

Catherineberg Ruins

1.5 km

Caneel Hill

630 m

Henley Cay

1.2 km

Caneel Bay Beach

680 m

Beach

Salomon Bay

790 m

Beach

Trunk Bay

2.2 km

Salomon Beach

840 m

1300 Cruz Bay Creek

Leinster Bay

2.4 km

Turtle Bay

1.1 km

St John 00830

Lind Point Trail

1.3 km

Gibney Beach

1.6 km

Beach

Oppenheimer Beach

2.9 km

Enighed, Saint John

1.6 km

Peace Hill

1.4 km

St John 00830

Peace Hill Trail

1.4 km

Jumbie Bay

1.8 km

Cruz Bay Beach

1.7 km

Two miles from Cruz Bay

Peace Hill Windmill

3.2 km

Church

Our Lady of Mount Carmel Catholic Church

2.9 km

Shopping Area

Wharfside Watersports

2.9 km

Beach

Hawksnest Beach

3.2 km

Shopping Area

The Marketplace

2.9 km

Hawksnest Bay

3.2 km

Casino

The Parrot Club

3.0 km

Nearby

Store

Dolphin Market

370 m

Caneel Bay

420 m

Reviews and Ratings

Feedback from previous guests about their experience

80%

liked the resort and would come back again

8.0/10

Great

Rooms

7.6

Location

9.9

Service

7.1

Dining

7.8

Joseph

United States, March 2025

8.6/10

This resort truly feels like a slice of paradise! It boasts stunning beaches right at your doorstep, making it perfect for relaxation and leisurely days in the sun. The snorkeling is fantastic, and the scenery is breathtaking. However, the service could be hit or miss at times, and I experienced some minor nuisances during my stay.

Rooms

8.0

Our oceanfront room offered a beautiful view and was quiet, though it could use a bit of upkeep since the dresser drawers were troublesome.

Service

7.0

Overall, the service was friendly and attentive, but we did have a couple of slow moments, especially during breakfast.

Location

10.0

The location is absolutely gorgeous, surrounded by beautiful beaches and nature; it felt like being in a movie!

Dining

9.0

Dining options were quite good, especially at ZoZo's where the food was delicious, but make sure to book ahead to secure a table.

Facilities

9.0

The resort offers excellent facilities such as free snorkeling gear and easy beach access, which greatly enhanced our experience.

John

United States, January 2025

8.2/10

Caneel Bay Resort was truly a slice of paradise. from the stunning five beaches to the peaceful atmosphere without TVs or phones. The staff were generally friendly and helpful, although I encountered a few minor service hiccups. The food was delicious, but I found some dining options to be a bit overpriced.

Rooms

8.0

My oceanfront room was serene and quiet, though it could have used some TLC, as the dresser drawers wouldn't close properly.

Service

7.0

While the staff often greeted me with smiles and were helpful, there were moments like having to chase away birds at breakfast that felt a bit excessive.

Location

10.0

The resort's location is spectacular. I was mesmerized by the natural beauty, surrounded by roaming deer and donkeys, making it feel like a scene out of Jurassic Park.

Dining

7.0

Dining at Caneel Bay Grill offered great sandwiches and one of the best pizzas I've had. however, I felt some options were overpriced, especially when just wanting a simple breakfast.

Facilities

9.0

Access to snorkeling gear was a fantastic convenience, allowing me to explore without the hassle of checking in and out.

James

United States, December 2024

8.4/10

This resort is truly a gem with breathtaking landscapes featuring five beautiful beaches and easy access to more. The tranquility and natural beauty are unmatched, making it a paradise for nature lovers. While the oceanfront rooms are lovely, they do need some attention, and the dining service can be a bit hit or miss. Overall, it's an incredible experience worth the investment for a slice of Eden.

Rooms

8.0

Our oceanfront room was peaceful and offered stunning views, but could use some maintenance as the dresser drawers were problematic.

Service

7.0

The overall service was enjoyable, but we experienced some slow moments, particularly during breakfast, which detracted from the experience.

Location

10.0

Nestled in a stunning landscape, the resort has easy access to multiple beaches and natural beauty, perfect for a peaceful getaway.

Dining

8.0

Dining was generally excellent, especially at ZoZo’s, but some services were inconsistent, and a reservation is a must.

Facilities

9.0

With access to snorkeling gear and various water activities, the facilities cater well to guests looking to explore the natural surroundings.

Anna

United States, December 2024

8.0/10

Caneel Bay Resort is a breathtaking getaway nestled right in the Virgin Islands National Park, making it the perfect escape from daily life. The surroundings are beautiful, with peaceful beaches and natural scenery. However, while the tranquility is blissful, some aspects like room maintenance and service need attention. Overall, it's a paradise I can’t wait to visit again if it reopens.

Rooms

7.0

The rooms had a charming rustic feel but could use some TLC, with furniture that needed repair and the bathroom cleanliness could be improved.

Service

6.0

The service had its ups and downs; while some staff were great, others, like those at breakfast, could have been more attentive and less distracted.

Location

10.0

The location is spectacular, tucked away in the stunning national park with multiple beaches and wildlife all around.

Dining

8.0

Dining options were delicious, especially at ZoZo's, but I found some items to be a bit pricey for what you received.

Facilities

9.0

The facilities, including the beach access and snorkeling gear, were fantastic, making for a fun-filled experience.

Stephanie

United States, December 2024

8.6/10

Caneel Bay used to be a dream destination for us, nestled in nature with breathtaking views and an unmatched peaceful atmosphere. The memories we made there are priceless, surrounded by incredible wildlife and serene beaches. It’s heartbreaking to see the resort damaged and closed, but I truly hope it can rise again to restore its former glory.

Rooms

7.0

The rooms were well-equipped and offered great views, although they felt a bit dated and in need of a fresh update.

Service

9.0

During our visits, the staff were always helpful and greeted us with warm smiles, which made our stay even more enjoyable.

Location

10.0

The location is unbeatable, allowing for easy access to stunning beaches and breathtaking nature, making every stroll feel like paradise.

Dining

8.0

Dining options were delightful with amazing food, though some prices felt a bit high for what was offered.

Facilities

9.0

The resort's facilities were fantastic, with beautiful beaches and amenities that enhanced our experience.

Kevin

United States, November 2024

8.4/10

Caneel Bay Resort was an incredible experience. the beaches were stunning and the snorkeling options were the best I've encountered. The staff was incredibly helpful and kind, though I did have a few minor hiccups with service that slightly marred the overall experience. I can't wait to return to this little slice of paradise.

Rooms

8.0

Our oceanfront room was peaceful, though it could use some TLC, like the dresser drawers that wouldn't close properly.

Service

7.0

Most of the staff were very pleasant and helpful, but I did encounter a few instances of inattentiveness, like at the bar where the bartender seemed focused on her friends rather than guests.

Location

10.0

The resort's location was fantastic, with five private beaches and easy access to nearby Trunk Bay, making for great day trips.

Dining

8.0

Dining options included delicious meals at ZoZo's and the Caneel Bay Grill, though the breakfast service had a moment of confusion that I hope gets addressed.

Facilities

9.0

The resort offers free snorkeling gear for your stay, making it easy to enjoy the water without the hassle of checking out equipment each time.

Greg

United States, November 2024

7.8/10

Caneel Bay Resort was a beautiful escape with its stunning beaches and laid-back atmosphere. While I enjoyed the tranquil environment and fantastic snorkeling, some aspects, like room maintenance and service inconsistencies, could use improvement. Overall, it was an unforgettable stay, and I can't wait to return.

Rooms

8.0

Our oceanfront room was quiet but could use some TLC, as the dresser drawers wouldn’t close.

Service

7.0

Staff were friendly and helpful, but I experienced a hiccup during breakfast when a waitress was slow to serve coffee and made a scene as we were leaving.

Location

9.0

The resort is perfectly situated near five beautiful beaches with access to two others, making it a paradise for relaxation and snorkeling.

Dining

8.0

Dining options were delicious, especially at ZoZo's where I enjoyed the Fresh Pappardelle, but some meals felt a bit pricey.

Facilities

7.0

Overall, the facilities were nice, and I appreciated the convenience of free snorkeling gear, though I did notice some bugs in our room.

George

United States, November 2024

7.6/10

My stay at Caneel Bay was a mix of magical experiences and some disappointments. While the location and natural beauty were exceptional, the dated rooms and limited service left me wanting more. The food was delicious, but definitely on the pricier side. I can't wait to see what the future holds for this serene paradise.

Rooms

7.0

My room was well-equipped but felt dated. The bathroom was very small and could have been cleaner, plus I had to wait over five minutes for hot water.

Service

7.0

Service was pleasant but not always attentive, as I found myself needing to chase after staff at times.

Location

10.0

The location was terrific, surrounded by immaculate beaches and wildlife, making it feel like paradise on earth.

Dining

7.0

While the food was delicious, I thought the dining was especially overpriced, especially when I only got a bowl of fruit and a cup of coffee.

Facilities

7.0

The facilities were decent, but the overall vibe felt a bit tired, especially considering recent hurricane damage.

Mike

United States, November 2024

7.8/10

My stay at Caneel Bay Resort was a beautiful tropical experience, with stunning beaches and fantastic snorkeling opportunities, though I encountered a couple of service hiccups that detracted from the overall enjoyment. 🏖️ The natural surroundings were captivating, and I loved the wildlife roaming freely. Still, I wish the staff had been more attentive during meals. Overall, I would love to return! 🌴

Rooms

8.0

I had an oceanfront room that was very quiet, but it could use some TLC as the dresser drawers wouldn't close.

Service

7.0

While most staff were pleasant, one breakfast experience was marred by a slow waitress and a misunderstanding at checkout.

Location

10.0

The location was terrific, with easy access to multiple beautiful beaches and a peaceful atmosphere.

Dining

7.0

Dining options were wonderful, especially at ZoZo's, but I found some meals overpriced given the portion sizes.

Facilities

7.0

The resort offered great facilities like free snorkeling gear and stunning beaches, but I did notice some pest issues in the room.

Kimberly

United States, October 2024

8.2/10

We had an amazing time at this tropical resort! The beaches were stunning, and we loved exploring the coral reefs while snorkeling. The seafood buffet was delicious, and the overall vibe of the place was relaxed and peaceful. However, the service could be inconsistent at times and we did notice some cleanliness issues in the rooms. Despite these minor drawbacks, I would absolutely return to this paradise.

Rooms

7.0

The rooms felt a bit rustic and could use a thorough cleaning, especially in the bathrooms.

Service

7.0

While most of the staff were friendly, we did encounter some moments where the service felt rushed or inattentive.

Location

10.0

The location is breathtaking, surrounded by natural beauty and close to several stunning beaches.

Dining

8.0

Dining was a highlight for us with fantastic seafood options, although some dishes felt a bit pricey.